CRM

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Customer Relationship Management (CRM) Solutions

Increase Customer Acquisition with Modern CRM

Sales and marketing tactics as we know them are transforming. Organization are now depending on a deeper understanding of data, analytics, and segmentation in order to win new customers and create long-term relationships. CRM solutions integrated with the powers of marketing automation, social media, mobile, and predictive analytics give organizations the ability to effectively understand customers’ needs. Today’s modern CRM solutions enable organizations to improve sales and marketing alignment, performance, leads, and ROI.
 
OSSCube helps you build CRM solutions to transform your sales, marketing and customer service strategy. Our business process competencies, technical capabilities, key technology partnerships, and proven track record with market-leading CRM platforms ensure that you achieve real, transformative, and lasting results.
 
We offer services and solutions to modernize and transform your existing CRM systems and processes.

 

Automate Operational Workflow

  • Configure drag-and-drop facility to improve efficiency
  • Create custom functionality to capture critical information about marketing programs, sales opportunities, and support cases
  • Optimize workflow and define alerts, actions, and triggers to become more responsive to customer demands
  • Increase sales-ready leads by easily monitoring lead status and sales follow up
  • Control information access based on role within the organization

Boost Sales and Marketing Performance

  • Improve campaign targeting with marketing intelligence and boost the sales pipeline
  • Get deep insights on customer need to deliver personalized offers
  • Analyse and optimize marketing and sales channels performance with powerful analytics
  • Drive sales results with mobility and social media capabilities

Increase Collaboration

  • Centralize information to overcome departmental silos and increase collaboration
  • Get a single view of customer information to improve sales intelligence
  • Provide customer’s data flow that is complete, consistent, correct and accessible on-time
  • Strengthen interdepartmental communication with real-time data access across the organization

Improve Customer Experience

  • Get better customer understanding to maximize their lifetime value
  • Turn customer data into actionable insights to improve experience
  • Enable mobility to manage customer requests and resolved their queries from remote location
  • Boost multi-channel lead generation, management, and revenue contribution

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Case Studies

Streamlined business processes and improved collaboration.

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Blue Book Building & Construction

The Blue Book Helping to tie construction contractors to their bids, proposals and future jobs.

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Keeping accurate records saves time for doctors and hospitals.

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MISSION PRODUCE

Modernization of a legacy IBMi logistics and supply chain management system.

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ACCO Engineered Systems

Empowering field engineers with mobility for excelling service.

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GoGo

Providing inflight services to travelers around the world.

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Reducing cost by unlocking restrictive business practices.

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cu solutions group

A customized SugarCRM solution streamlining project management.

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DIBroker

Migrating GoldMine to SugarCRM to meet growing needs.

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the kabbalah centre

Serving a global community with an international and integrated website.

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MakeMyTrip

Keeping travelers up-to-date with price changes and availability.

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Client Testimonial

Sue Feldman, PhD., Applied Research, Evaluation & Analytics
Tim Bohlman,
Sr. V.P.,
CU Solutions
Phil Getto,
CTO, Orametrix, US
Axel Ramfjord ,
Head of Back office, Idium

Christine Marks, PCLS

Karl Haggard Mission Produce