Using a CRM system effectively can have limitless benefits for an orgainzation. With SugarCRM, business processes are simplified, customer experience is improved, sales productivity is increased and cost of ownership is dramtically lower than other similar tools. Any issues with using CRM typically stems from an organizations failure to effectively integrate it into the application ecosystem. Ill defined strategies, business processes and technical requirements may lead to end user frustration, effectively negating many of the potential benefits.
We are sharing our 6 insider tips for successful CRM integration. based on our many years of successful SugarCRM integration experience.